Alonso Alpaca
Each Jellycat creation is a work of art, meticulously designed and crafted with a whimsical touch that fosters a sense of wonder and sparks the imagination. These plush toys are more than just cuddly companions; they are cherished friends, comforters, and the source of countless magical adventures.
Shipping
Orders are processed and leave our hands in 1-2 business days. An estimated delivery date will be provided on the checkout page that includes transit time based on the shipping method you select. Tracking information will be provided via email as soon as your order has been processed and is ready for the courier.
Returns
We want you to love what you bought, but if you need to make a return, we’ve got your back. You’ve got 14 days to request a return. Item needs to be unused and in the same condition as when it arrived. Don’t forget the original packaging.
Some items can’t be returned, including: perishable goods, sale items, gift cards, and custom products.
Customers are responsible for the return shipping costs, which are non-refundable. If your original order received free shipping, those shipping costs will be deducted from the refund.
Shipping
Orders are processed and leave our hands in 1-2 business days. An estimated delivery date will be provided on the checkout page that includes transit time based on the shipping method you select. Tracking information will be provided via email as soon as your order has been processed and is ready for the courier.
Returns
We want you to love what you bought, but if you need to make a return, we’ve got your back. You’ve got 14 days to request a return. Item needs to be unused and in the same condition as when it arrived. Don’t forget the original packaging.
Some items can’t be returned, including: perishable goods, sale items, gift cards, and custom products.
Customers are responsible for the return shipping costs, which are non-refundable. If your original order received free shipping, those shipping costs will be deducted from the refund.
Alonso Alpaca
Each Jellycat creation is a work of art, meticulously designed and crafted with a whimsical touch that fosters a sense of wonder and sparks the imagination. These plush toys are more than just cuddly companions; they are cherished friends, comforters, and the source of countless magical adventures.
Shipping
Orders are processed and leave our hands in 1-2 business days. An estimated delivery date will be provided on the checkout page that includes transit time based on the shipping method you select. Tracking information will be provided via email as soon as your order has been processed and is ready for the courier.
Returns
We want you to love what you bought, but if you need to make a return, we’ve got your back. You’ve got 14 days to request a return. Item needs to be unused and in the same condition as when it arrived. Don’t forget the original packaging.
Some items can’t be returned, including: perishable goods, sale items, gift cards, and custom products.
Customers are responsible for the return shipping costs, which are non-refundable. If your original order received free shipping, those shipping costs will be deducted from the refund.
Shipping
Orders are processed and leave our hands in 1-2 business days. An estimated delivery date will be provided on the checkout page that includes transit time based on the shipping method you select. Tracking information will be provided via email as soon as your order has been processed and is ready for the courier.
Returns
We want you to love what you bought, but if you need to make a return, we’ve got your back. You’ve got 14 days to request a return. Item needs to be unused and in the same condition as when it arrived. Don’t forget the original packaging.
Some items can’t be returned, including: perishable goods, sale items, gift cards, and custom products.
Customers are responsible for the return shipping costs, which are non-refundable. If your original order received free shipping, those shipping costs will be deducted from the refund.